Last updated: March 01, 2023
Welcome to the website of Jennifer Lopez Perfume®!
These Terms and Conditions (“Terms”) govern your use of our website located at https://www.jenniferlopezperfume.co.uk and any related services provided by Jennifer Lopez Perfume®.
Please read these Terms carefully before accessing our website. By using our website, you indicate your acceptance of these Terms and Conditions. If you do not agree to these Terms, you should not use our website.
Key Terms
Jennifer Lopez Perfume®: Refers to the company Jennifer Lopez Perfume® Ltd which provides this website and its related services.
Customer: Refers to any person or entity who submits an order on the website or purchases products offered by Jennifer Lopez Perfume®.
Website: Refers to the website located at https://www.jenniferlopezperfume.co.uk and all related pages, subdomains, content and services.
Products: Refers to the fragrances, cosmetics, beauty products and other merchandise offered for sale on the Website by Jennifer Lopez Perfume®.
Order: Refers to the Customer’s submitted request to purchase Products on the Website.
You: Refers to the Customer accessing the website or submitting an Order.
Your Use of the Website
You must be 18 years or older to use our website or submit any Order. Use of the Website is not permitted where prohibited by law.
You agree not to use the Website for illegal purposes or in a way that violates these Terms. You agree to use the Website only for legitimate enquiries and Orders.
We grant you a limited, revocable, non-exclusive license to access the public areas of the Website and Purchase Products from the Website in accordance with these Terms.
Registration
You may need to register for an account to access certain features or functionalities of the Website. Where registration is required, you agree to provide accurate and complete information when registering for an account. Failure to provide accurate account information constitutes a breach of these Terms.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect or become aware of any unauthorized access or use of your account.
Placing Orders
All Orders you submit on the Website are binding contractual offers to purchase Products. Submitting an Order indicates your acceptance of the price and these Terms.
All Orders are subject to acceptance, availability and confirmation by Jennifer Lopez Perfume®. We reserve the right to refuse or cancel Orders at our sole discretion. We may require additional verification or information before accepting an Order.
Order pricing and Product availability are subject to change. Errors may occur in pricing and Product information advertised on the Website. We reserve the right to cancel Orders arising from pricing or other errors on the Website.
You agree to provide a valid email and shipping address when placing an Order. We reserve the right to verify any information you provide before accepting an Order.
Taxes, shipping costs, duties and other fees may apply to Orders. You are responsible for paying any applicable taxes, shipping charges, duties, and other fees.
Promo codes are one-time use only, non-transferable, and cannot be combined with other offers unless expressly stated. We reserve the right to cancel Orders that fail to meet promo code requirements.
Payment
You agree to pay for all Products ordered on the Website, plus any applicable taxes, shipping costs, duties and fees. Charges will be based on pricing and shipping options available at the time you submit an Order.
We use third-party payment processors to safely and securely process payments. Submitting payment information constitutes permission for the payment processor to charge your provided payment instrument. If we are unable to successfully charge your instrument, your Order may be cancelled.
You represent that you are authorized to use the payment instrument provided. You also represent that submitting payment information does not violate any restrictions associated with the payment instrument.
We make no guarantees regarding the payment processor’s services. You agree that we have no liability for failed charges, errors, damages or other issues arising from your transaction with the processor. Any disputes must be directed to the payment processor directly.
Shipping & Delivery
We will make reasonable efforts to fulfill your Order in a prompt manner. Estimated delivery dates are provided at the time you place an Order. Actual delivery times may vary due to high demand, supply delays, or other unforeseen factors.
Products will be shipped to the address you provide when submitting the Order. You are responsible for providing a deliverable shipping address and signing for deliveries as required. We may require a signature, valid ID or other verification for delivery of certain Products.
Risk of loss transfers to you upon shipment. Our responsibility ends once Products are delivered to the carrier. You are responsible for notifying us promptly of non-deliveries or any damage to Products.
We may refuse or cancel Orders if there are issues completing delivery. If we cannot deliver your Order despite reasonable efforts, we reserve the right to cancel the Order and refund your payment.
Returns & Refunds
Please review Products carefully upon receipt. You must notify us of any incorrect, damaged or defective Products within 14 days of receiving your Order by contacting Customer Service.
Products may be returned within 30 days of delivery for a full refund of the purchase price. Returned Products must be unopened, unused, undamaged, and in original packaging. You are responsible for return shipping costs.
Refunds are generally issued to your original payment instrument. Refund times may vary depending on payment method. Reimbursement of any duties, taxes or other fees charged at delivery where applicable may be sought by contacting Customer Service.
Sale items, sample, trial or travel products are non-refundable. Products marked as non-returnable on the Website may not be returned or refunded.
We reserve the right to refuse returns in certain situations. Products that are used, altered, damaged, or returned without adherence to our policies may be rejected and no refund given. Please obtain a return authorization from Customer Service before returning any items to ensure proper refund.
Account Termination
We reserve the right to suspend or terminate your access to the Website at any time for any reason. Grounds for account termination include failure to comply with these Terms, extended periods of inactivity, concerns around illegal/fraudulent activity, or violations of our other policies.
You may delete your account by contacting Customer Service. Account termination results in the deletion of associated personal data and Order history pursuant to our Privacy Policy. Orders already in process at time of deletion will continue to be fulfilled unless cancelled.
Account termination does not release you from outstanding payment obligations. You remain responsible for paying any amounts owed on active or completed Orders.
Intellectual Property Rights
All content on the Website including Product images, descriptions, pricing, graphics, logos, page headers, icons, scripts, designs, and other materials are property of Jennifer Lopez Perfume® Ltd or its content suppliers.
The Jennifer Lopez Perfume® name, logo, trademarks and brand assets are solely owned by Jennifer Lopez Perfume® Ltd. Use or misuse of these assets except as expressly permitted is strictly prohibited.
You may not alter, modify, reuse, distribute, or publicly display any content from the Website without express permission. Doing so constitutes infringement of our intellectual property rights.
User Content
Any User Content you submit may be published publicly on the Website. User Content includes any posts, comments, ratings, reviews, images, videos or other submissions you upload or submit to the Website.
By submitting User Content, you grant us a perpetual, royalty-free license to use, reproduce, modify, publish, distribute your User Content. We gain exclusive rights to the User Content for advertising, marketing, product development and other commercial purposes.
User Content must comply with our Acceptable Use Policy. We reserve the right to remove or reject any User Content deemed objectionable, inaccurate, infringing, or in violation of these Terms. You are solely responsible for your User Content.
Limitation of Liability
Jennifer Lopez Perfume® shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of the use of the Website, Products, or any services provided.
Our maximum liability relating to your purchases or use of the Website in all circumstances is limited to the actual amount paid for the Products or services giving rise to the claim.
We disclaim any and all liability for damages resulting from undelivered, lost, stolen, damaged, or delayed packages when under the care, custody or control of a third party carrier. All claims for such issues must be directed to the carrier responsible.
The limitations in this section apply equally to any third parties who assist in providing Website functionality and services.
Indemnification
Upon request, you agree to defend, indemnify, and hold harmless Jennifer Lopez Perfume® and its affiliates, employees, officers, directors, agents and partners from all liabilities, claims and expenses that may arise from your use of the Website. This includes your failure to comply with these Terms, applicable laws/regulations, rights of a third party, or any of your User Content.
We reserve the right to assume exclusive defense and control of any indemnified matter. You agree to cooperate fully and provide any information we request to assist the defense.
Disclaimers
We make no guarantees, warranties or representations of any kind regarding the Website, Products or services offered. This includes non-infringement, title, fitness for purpose, accuracy or completeness of content. We disclaim any liability for damages resulting from your use or inability to use the Website.
All Product warranties are provided by the manufacturer only. Please contact the manufacturer directly regarding any product warranty or guarantee.
Any reliance you place on information presented on the Website is strictly at your own risk. We are not liable for any incomplete, outdated or inaccurate information. Comparisons or reviews of Products on the Website are intended for informational use only.
Governing Law
These Terms and your use of the Website are governed by the laws of England and Wales. Any disputes arising in relation to these Terms or your use of the Website will be resolved exclusively by the courts in England.
Changes to Terms of Use
We may revise these Terms from time to time by updating this page. Your continued use of the Website constitutes acceptance of the revised Terms. For any material changes, we will take reasonable steps to notify you through the Website or by email.
You are advised to review these Terms periodically for notices or changes. If you do not agree to the amended Terms, you should immediately cease using our Website.
Contact Us
Please send any questions or concerns about these Terms of Use to our Customer Service team at:
Jennifer Lopez Perfume®
**Email: **[email protected]
**Phone: **020 7946 0020
Address: Jennifer Lopez Perfume® Ltd., 33 Bowater House, 58 Vauxhall Bridge Rd, London SW1V 2RS, United Kingdom
Thank you for being a Jennifer Lopez Perfume® customer!